Stone Mountain Honda

Job Title: BDC Agent (Business Development Center)

Location: Snellville, GA

Company: Stone Mountain Honda

Job Type: Full-Time

At Stone Mountain Honda, our team is growing, and we're looking for a driven, enthusiastic BDC Agent to help us build lasting customer relationships and drive business success. If you're passionate about people, performance, and personal growth — we want to hear from you!

Responsibilities:

• Handle high volumes of outbound/inbound phone calls, texts, and emails with professionalism and courtesy
• Set and confirm appointments for sales opportunities
• Follow up with customers and leads in a timely, organized manner
• Maintain and update the CRM/database with accurate customer information
• Meet and exceed performance goals in lead conversion and appointment setting
• Work closely with sales and management teams to support dealership objectives
• Take part in regular coaching sessions and training to continuously improve

Qualifications:

• Strong communication skills — both written and verbal
• Comfortable working with phones, texting platforms, and CRM systems
• Goal-oriented, with a strong desire to meet and exceed performance targets
• Highly organized and able to manage multiple tasks and priorities
• Coachable, with a willingness to learn and adapt to new processes and tools
• Positive, team-player attitude with a focus on delivering great customer experiences

What We Offer:

• Competitive hourly wage + commissions
• Ongoing training and professional development
• Opportunities for growth within the company
• Supportive and energetic team environment
• Health, dental, and vision benefits (if applicable)
• Paid time off (if applicable)

Ready to take the next step in your career? Apply today and join a team that’s as dedicated to your success as you are!